Dialzara vs Smith.ai
Smith.ai starts $19/mo cheaper than Dialzara.
Both pages checked by August 19, 2026
- DialzaraAI only
- $19/mo
- AI SMS Agent plan
- AI calling platform for small and mid-sized businesses led by an AI receptionist on flat monthly tiers of included talk minutes, with separately priced outbound voice agents, an AI SMS agent and a website chatbot in the same account.
- Smith.aiAI + human backup
- $0/mo
- AI Receptionist — Free plan
- Smith.ai sells small and mid-sized businesses two products off one platform: an AI Receptionist that answers, qualifies and books 24/7 with escalation to its North America-based Live Agent Network, and a fully human Virtual Receptionist service, both billed per call rather than per minute.
The differences that matter
- Dialzara is ai only; Smith.ai is ai + human backup. That is the real decision here, not the price.
- Smith.ai can put a human on the line; Dialzara is bot-only.
Feature by feature
| Capability | Dialzara | Smith.ai |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | Yes | Yes |
| Human backup | No | Yes |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | Yes |
| Custom voice | unstated | Yes |
| API | Yes | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Dialzara plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Business Lite | $29 /month | 60 min | Overage: $0.48/min |
| Business Pro | $99 /month | 220 min | Overage: $0.45/min |
| Business Plus | $199 /month | 500 min | Overage: $0.40/min |
| Business Elite | $349 /month | 1000 min | Overage: $0.35/min |
| Outbound Starter | $750 /month | — | — |
| Outbound Growth | $1,000 /month | — | — |
| Outbound Scale | $1,500 /month | — | — |
| AI SMS Agent | $19 /month + $0.05 per AI message | — | $0.05 per AI message; SMS carrier fees passed through at $0.0083 per segment |
| AI Website Chatbot | $39 /month standalone · Free with voice plans | — | $0.15 per additional session (bundled tier, after 100 sessions/month) |
Smith.ai plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| AI Receptionist — Free | $0 mo | 25 calls | 25 calls/mo ($3.00/call after that) |
| AI Receptionist — Pro (75 calls) | $150 /mo — $2.00/call (~2–3 calls/day) | 75 calls | $2.50 |
| AI Receptionist — Pro (150 calls) | $270/mo | 150 calls | $2.30 |
| AI Receptionist — Enterprise (300 calls) | $500 /mo — $1.67/call (~10 calls/day) | 300 calls | $2.17 |
| AI Receptionist — Enterprise (500 calls) | $800/mo | 500 calls | $2.10 |
| AI Receptionist — Enterprise (1,000+ calls) | Custom | — | Custom |
| Virtual Receptionist (human) — Starter | $300 / month | 30 calls | Overage: $11.50/call over 30 |
| Virtual Receptionist (human) — Basic | $810 / month | 90 calls | Overage: $10.50/call over 90 |
| Virtual Receptionist (human) — Pro | $2,100 / month | 300 calls | Overage: $8.50/call over 300 |
| Virtual Receptionist (human) — Enterprise | Custom | — | — |
Dialzara sources
- Pricing page (all inbound/outbound/SMS/chat tiers, overage rates, plan comparison table, pricing FAQ, embedded schema.org offer and FAQ data, company address and founding date)dialzara.com · read August 19, 2026
- FAQ page (free trial, setup fees, contracts, annual pricing, calendars, CRM, porting, languages, voices, industries, data retention, compliance, white-label)dialzara.com · read August 19, 2026
- Features page (transfers, scheduling, recordings and transcripts, spam detection, multilingual, porting, number pricing, API and webhooks)dialzara.com · read August 19, 2026
- AI Receptionist solution page (industries named, transfer rules, Google Calendar booking, spam filtering)dialzara.com · read August 19, 2026
- Homepage (product line-up, industries named, number handling)dialzara.com · read August 19, 2026
- Industries index (page shell only; list renders client-side)dialzara.com · read August 19, 2026
Smith.ai sources
- AI Receptionist plans & pricing (tiers, per-call rates, feature table, FAQ)smith.ai · read August 19, 2026
- Virtual Receptionist plans & pricing (tiers, overage, add-ons, FAQ)smith.ai · read August 19, 2026
- Pricing hub (AI-first vs human-first toggle, add-on price list, money-back guarantee, porting)smith.ai · read August 19, 2026
- AI Receptionist product page (capabilities, live agent network, integrations FAQ)smith.ai · read August 19, 2026
- All features listsmith.ai · read August 19, 2026
- Integrations directorysmith.ai · read August 19, 2026
- Sitemap — enumerates 147 /integrates-with/ integration pagessmith.ai · read August 19, 2026
- Why us / leadership — "we started out in Palo Alto, CA", fully remotesmith.ai · read August 19, 2026
- Privacy policy (entity name Smith.ai, Inc.; no address published)smith.ai · read August 19, 2026