Sameday AI vs Smith.ai
Smith.ai starts $449/mo cheaper than Sameday AI.
Both pages checked by August 19, 2026
- Sameday AIAI only
- $449/mo
- Launch plan
- Turnkey AI phone platform sold to home-service contractors (HVAC, plumbing, roofing, pest control, cleaning, solar): AI CSRs answer, qualify and book jobs into the field-service system, and outbound Campaigns work the existing customer list by call and text. Positioned as a revenue/sales system as much as a receptionist — their own integrations page calls it an "AI-powered sales agent", and the product includes outbound reactivation, estimate follow-up, membership sales and review-request plays plus per-rep booking-rate coaching. It is not a developer platform; API access is Enterprise-only and onboarding runs through a demo.
- Smith.aiAI + human backup
- $0/mo
- AI Receptionist — Free plan
- Smith.ai sells small and mid-sized businesses two products off one platform: an AI Receptionist that answers, qualifies and books 24/7 with escalation to its North America-based Live Agent Network, and a fully human Virtual Receptionist service, both billed per call rather than per minute.
The differences that matter
- Sameday AI is ai only; Smith.ai is ai + human backup. That is the real decision here, not the price.
- Smith.ai offers a trial (AI Receptionist Free tier: "$0 mo", "25 calls/mo ($3.00/call after that)", described as "try it free forever". Virtual Receptionist: "30-day money-back guarantee to all new clients" — "a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000" (overage excluded).); Sameday AI advertises none.
- Smith.ai documents Spanish-language calls; Sameday AI does not say it does.
- Smith.ai can put a human on the line; Sameday AI is bot-only.
Feature by feature
| Capability | Sameday AI | Smith.ai |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | Yes | Yes |
| Spanish | unstated | Yes |
| Human backup | No | Yes |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | Yes |
| Custom voice | Yes | Yes |
| API | Yes | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Sameday AI plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Launch | Starts at $449 per month | 500 min | — |
| Scale | Starts at $789 per month | 1000 min | — |
| Enterprise | Starts at Custom per month | — | — |
Smith.ai plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| AI Receptionist — Free | $0 mo | 25 calls | 25 calls/mo ($3.00/call after that) |
| AI Receptionist — Pro (75 calls) | $150 /mo — $2.00/call (~2–3 calls/day) | 75 calls | $2.50 |
| AI Receptionist — Pro (150 calls) | $270/mo | 150 calls | $2.30 |
| AI Receptionist — Enterprise (300 calls) | $500 /mo — $1.67/call (~10 calls/day) | 300 calls | $2.17 |
| AI Receptionist — Enterprise (500 calls) | $800/mo | 500 calls | $2.10 |
| AI Receptionist — Enterprise (1,000+ calls) | Custom | — | Custom |
| Virtual Receptionist (human) — Starter | $300 / month | 30 calls | Overage: $11.50/call over 30 |
| Virtual Receptionist (human) — Basic | $810 / month | 90 calls | Overage: $10.50/call over 90 |
| Virtual Receptionist (human) — Pro | $2,100 / month | 300 calls | Overage: $8.50/call over 300 |
| Virtual Receptionist (human) — Enterprise | Custom | — | — |
Sameday AI sources
- Pricing page (Launch $449 / 500 minutes, Scale $789 / 1000 minutes, Enterprise Custom; minute slider and its price ladder; FAQ on number forwarding and demo-based signup). https://www.gosameday.com/pricing 301-redirects here.sameday.ai · read August 19, 2026
- Homepage ("One platform for every call, text, CSR, technician and AI Agent"; port your number or keep your carrier; call recording playback and transcript view; ~2,000 service businesses)sameday.ai · read August 19, 2026
- Features: AI CSRs (24/7 answering, overflow, custom greeting, qualification questions, multi-language, spam and robocall filtering, live schedule access, FSM write-back, waitlist backfill, call summaries and transcripts, warm transfer, escalation rules, missed-call recovery, number port or forward)sameday.ai · read August 19, 2026
- Features: Campaigns (outbound calls and texts from your own numbers, reactivation / maintenance-due / estimate follow-up / review-request plays, quiet hours and opt-outs, books in-conversation)sameday.ai · read August 19, 2026
- Features: Coach (automatic scoring on every call, call clips, booking-rate reporting per rep and per line)sameday.ai · read August 19, 2026
- Integrations page (ServiceTitan, Service Fusion, Jobber, FieldRoutes, Phone Systems, Payments Software — payments described as Enterprise; "AI-powered sales agent" wording)sameday.ai · read August 19, 2026
- About page (founded 2022 by Aaron Cooper and Max Forsey, home-service operators; industries served)sameday.ai · read August 19, 2026
Smith.ai sources
- AI Receptionist plans & pricing (tiers, per-call rates, feature table, FAQ)smith.ai · read August 19, 2026
- Virtual Receptionist plans & pricing (tiers, overage, add-ons, FAQ)smith.ai · read August 19, 2026
- Pricing hub (AI-first vs human-first toggle, add-on price list, money-back guarantee, porting)smith.ai · read August 19, 2026
- AI Receptionist product page (capabilities, live agent network, integrations FAQ)smith.ai · read August 19, 2026
- All features listsmith.ai · read August 19, 2026
- Integrations directorysmith.ai · read August 19, 2026
- Sitemap — enumerates 147 /integrates-with/ integration pagessmith.ai · read August 19, 2026
- Why us / leadership — "we started out in Palo Alto, CA", fully remotesmith.ai · read August 19, 2026
- Privacy policy (entity name Smith.ai, Inc.; no address published)smith.ai · read August 19, 2026