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AnswerConnect vs Ruby

Ruby starts $235/mo cheaper than AnswerConnect.

Both pages checked by August 19, 2026
AnswerConnectHuman agents
$350/mo
Entry plan
AnswerConnect (AnywhereWorks, Inc. dba AnswerConnect) is a 24/7 live answering and virtual receptionist service sold in monthly minute buckets, staffed entirely by remote human receptionists, with the company publicly pledging not to use AI agents on calls.
RubyHuman agents
$115/mo
Bundled chat add-on — 10 chats plan
Ruby is a US-based live virtual receptionist and website chat service for small businesses, sold in monthly buckets of receptionist minutes and chats, where AI is used only to assist its human receptionists rather than to answer calls.

The differences that matter

  • Ruby offers a trial (Money-back guarantee rather than a trial: "Ruby is delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. Should you decide to cancel service and obtain a full refund for the cancelled service, please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner."); AnswerConnect advertises none.

Feature by feature

CapabilityAnswerConnectRuby
Live transferYesYes
Books appointmentsYesYes
Text follow-upYesYes
Outbound callsYesYes
SpanishYesYes
Human backupYesYes
Call recordingsYesunstated
TranscriptsYesYes
Spam screeningYesYes
Custom voiceunstatedunstated
APIYesunstated

"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.

AnswerConnect plans

PlanPublished priceIncludesOver that
Entry$350 per month200 min$2.50 per additional minute
Growth$395 per month300 min$1.85 per additional minute
Standard$575 per month400 min$1.85 per additional minute
Larger plan — 550 minutes$795550 min$1.85
Larger plan — 750 minutes$1,050750 min$1.85
Larger plan — 950 minutes$1,325950 min$1.85
Larger plan — 1,200 minutes$1,6251200 min$1.85
Larger plan — 1,500 minutes$2,0251500 min$1.85
Larger plan — 2,500 minutes$3,3752500 min$1.85
Larger plan — 5,000 minutes$6,6505000 min$1.75
Larger plan — 7,500 minutes$9,9507500 min$1.75
Larger plan — 9,000 minutes$11,9509000 min$1.75
Larger plan — 15,000 minutes$19,95015000 min$1.75
Larger plan — 25,000 minutes$33,15025000 min$1.75
Larger plan — 50,000 minutes$66,25050000 min$1.75
Larger plan — 100,000 minutes$132,950100000 min$1.75

Ruby plans

PlanPublished priceIncludesOver that
Virtual receptionist — 50 minutes$250 /month50 min—
Virtual receptionist — 100 minutes$395 /month100 min—
Virtual receptionist — 200 minutes$720 /month200 min—
Virtual receptionist — 500 minutes$1,725 /month500 min—
Live chat — 10 chats$143 /month——
Live chat — 30 chats$335 /month——
Live chat — 50 chats$520 /month——
Bundled chat add-on — 10 chatsUp to 10 chats for $115 (a 20% savings)——
Bundled chat add-on — 30 chatsUp to 30 chats for $268 (a 20% savings)——
Bundled chat add-on — 50 chatsUp to 50 chats for $416 (a 20% savings)——

AnswerConnect sources

Ruby sources