AnswerConnect
Human agents
AnswerConnect (AnywhereWorks, Inc. dba AnswerConnect) is a 24/7 live answering and virtual receptionist service sold in monthly minute buckets, staffed entirely by remote human receptionists, with the company publicly pledging not to use AI agents on calls.
- Starts at
- $350/mo
- ≈ per call
- —
- ≈ per minute
- $1.32
- Contract
- month-to-month
Published plans
Copied verbatim from their pricing page, not from a review site. Anything they don't print, we leave blank.
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Entry | $350 per month | 200 min | $2.50 per additional minute |
| Growth | $395 per month | 300 min | $1.85 per additional minute |
| Standard | $575 per month | 400 min | $1.85 per additional minute |
| Larger plan — 550 minutes | $795 | 550 min | $1.85 |
| Larger plan — 750 minutes | $1,050 | 750 min | $1.85 |
| Larger plan — 950 minutes | $1,325 | 950 min | $1.85 |
| Larger plan — 1,200 minutes | $1,625 | 1200 min | $1.85 |
| Larger plan — 1,500 minutes | $2,025 | 1500 min | $1.85 |
| Larger plan — 2,500 minutes | $3,375 | 2500 min | $1.85 |
| Larger plan — 5,000 minutes | $6,650 | 5000 min | $1.75 |
| Larger plan — 7,500 minutes | $9,950 | 7500 min | $1.75 |
| Larger plan — 9,000 minutes | $11,950 | 9000 min | $1.75 |
| Larger plan — 15,000 minutes | $19,950 | 15000 min | $1.75 |
| Larger plan — 25,000 minutes | $33,150 | 25000 min | $1.75 |
| Larger plan — 50,000 minutes | $66,250 | 50000 min | $1.75 |
| Larger plan — 100,000 minutes | $132,950 | 100000 min | $1.75 |
- Setup fee: All plans include a one-time setup fee of $49.99.
- Billing increment: All interactions are rounded up to the nearest minute and billed in 1 minute increments. There is no charge for the first 30 interactions under 30 seconds per billing cycle.
What it can do
| Capability | AnswerConnect |
|---|---|
| Live transfer | Yes |
| Books appointments | Yes |
| Text follow-up | Yes |
| Outbound calls | Yes |
| Spanish | Yes |
| Human backup | Yes |
| Call recordings | Yes |
| Transcripts | Yes |
| Spam screening | Yes |
| Custom voice | unstated |
| API | Yes |
Integrates with Salesforce, HubSpot, Zoho, Pipedrive, Keap, Infusionsoft, Insightly, Copper, Capsule, Less Annoying CRM, Freshsales, Freshdesk, Zendesk, ConnectWise, Podio, Monday, Clio, Clio Grow, PracticePanther, Lexicata, Thryv, Workiz, ServiceMinder, Lofty, QuickBooks, Zapier. Books into Setmore, Microsoft Outlook.
Worth knowing before you sign
- · The on-site pricing page https://www.answerconnect.com/view-pricing is a lead-capture form with no prices on it. Published rates come from AnswerConnect's own pricing PDF and from the plan cards embedded on service pages.
- · Contract terms conflict between marketing and the contract. The pricing PDF says "No hidden fees, no contracts, no notice period" and the FAQ says "Am I locked into a plan/contract? Not at all!", but the Terms of Service state: "This Agreement will continue on a month-to-month basis until you or AW terminates it… This Agreement will be in effect for a minimum period of 90 calendar days."
- · Setup fee is stated inconsistently: the PDF and the Entry/Standard cards say "+ $49.99 setup fee" and "All plans include a one-time setup fee of $49.99", while the Growth card says "No setup fee".
- · Several features buyers expect as standard are paid monthly add-ons: Call Transcriptions $30, HIPAA Compliant $40, Live Operator Relay $40, Outbound Follow-up $20, Phone Menu Routing (IVR) $30, Spanish Call Answering $30.
- · No free trial is published anywhere on the site; the closest offer is "enter your company name and call us for free" to hear a sample answer.
- · "After HIPAA compliance has been added to your account, this cannot be reversed."
- · Live Chat is not included on the Entry plan.
- · AnswerConnect does not use AI voice agents: "That's why we're proudly keeping our business (and yours) human. No AI agents. Just friendly voices."
- · Number handling is described as forwarding plus optionally taking a number from AnswerConnect ("up to three dedicated phone numbers included", toll-free available). Porting an existing number to AnswerConnect is not stated on the pages checked.
- · Minutes are consumed by after-call work as well as talk time, and everything is rounded up to a full minute.
- · AnswerConnect does not publish a headquarters address or a founding year; the operating entity is AnywhereWorks, Inc. dba AnswerConnect.
Common questions
- How much does AnswerConnect cost?
- AnswerConnect's cheapest published plan is the Entry plan at $350/mo. Checked August 19, 2026.
- Does AnswerConnect transfer calls to a real person?
- Yes — AnswerConnect documents live transfer to a human.
- Is there a free trial?
- No free trial is advertised on their site as of August 19, 2026.
AnswerConnect alternatives
Full AnswerConnect alternatives breakdown →Head to head
Where these AnswerConnect numbers came from
- Answering services page — Entry/Growth/Standard plan cards with minutes, price, setup fee and per-additional-minute rate; rounding statementanswerconnect.com · read August 19, 2026
- AnswerConnect US Plans & Pricing PDF (first-party asset host) — three headline plans, full larger-plans table to 100,000 minutes, included features, paid add-on price list, setup fee and rounding rulesassets.answerconnect.com · read August 19, 2026
- Bilingual answering service page — same plan cards inlineanswerconnect.com · read August 19, 2026
- "View pricing" page — lead-capture form, no prices shownanswerconnect.com · read August 19, 2026
- How it works + FAQs — no contract lock-in claim, forward your existing lines, transfers to any phone, included business toolsanswerconnect.com · read August 19, 2026
- Terms of Service — AnywhereWorks, Inc. dba AnswerConnect; 90-calendar-day minimum term; overage charged immediatelyanswerconnect.com · read August 19, 2026
- Appointment scheduling — premium Setmore access at no extra charge; Setmore syncs with Google Calendar and Office 365answerconnect.com · read August 19, 2026
- Call forwarding service page — manual and scheduled forwardinganswerconnect.com · read August 19, 2026
- Integrations directoryanswerconnect.com · read August 19, 2026
- Sitemap — enumerates the full /integrations/ listanswerconnect.com · read August 19, 2026
- Pledge People, Not Bots — no AI agents on callsanswerconnect.com · read August 19, 2026
Found a price that moved? Tell usand we'll recheck the page and update the date.