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AnswerConnect vs Retell AI

AnswerConnect publishes its pricing; Retell AI does not.

Both pages checked by August 19, 2026
AnswerConnectHuman agents
$350/mo
Entry plan
AnswerConnect (AnywhereWorks, Inc. dba AnswerConnect) is a 24/7 live answering and virtual receptionist service sold in monthly minute buckets, staffed entirely by remote human receptionists, with the company publicly pledging not to use AI agents on calls.
Retell AIAI only
Pricing not published
no published plan
Developer-oriented platform to build, test, deploy and monitor AI voice and chat agents, billed a la carte per minute: a Retell voice-infrastructure rate plus a separately priced text-to-speech voice, a separately priced LLM and separately priced telephony.

The differences that matter

  • AnswerConnect is human agents; Retell AI is ai only. That is the real decision here, not the price.
  • AnswerConnect can put a human on the line; Retell AI is bot-only.
  • AnswerConnect publishes prices. Retell AI makes you ask.
  • Retell AI offers a trial (New accounts start with $10 in free trial credits, no payment method required. You'll only need to add one if you want to purchase a phone number.); AnswerConnect advertises none.

Feature by feature

CapabilityAnswerConnectRetell AI
Live transferYesYes
Books appointmentsYesYes
Text follow-upYesYes
Outbound callsYesYes
SpanishYesYes
Human backupYesNo
Call recordingsYesYes
TranscriptsYesYes
Spam screeningYesunstated
Custom voiceunstatedYes
APIYesYes

"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.

AnswerConnect plans

PlanPublished priceIncludesOver that
Entry$350 per month200 min$2.50 per additional minute
Growth$395 per month300 min$1.85 per additional minute
Standard$575 per month400 min$1.85 per additional minute
Larger plan — 550 minutes$795550 min$1.85
Larger plan — 750 minutes$1,050750 min$1.85
Larger plan — 950 minutes$1,325950 min$1.85
Larger plan — 1,200 minutes$1,6251200 min$1.85
Larger plan — 1,500 minutes$2,0251500 min$1.85
Larger plan — 2,500 minutes$3,3752500 min$1.85
Larger plan — 5,000 minutes$6,6505000 min$1.75
Larger plan — 7,500 minutes$9,9507500 min$1.75
Larger plan — 9,000 minutes$11,9509000 min$1.75
Larger plan — 15,000 minutes$19,95015000 min$1.75
Larger plan — 25,000 minutes$33,15025000 min$1.75
Larger plan — 50,000 minutes$66,25050000 min$1.75
Larger plan — 100,000 minutes$132,950100000 min$1.75

Retell AI plans

PlanPublished priceIncludesOver that
Pay-as-you-go$0.07-$0.31/min for AI Voice Agents——
EnterpriseCustom Pricing for AI Voice Agents——

AnswerConnect sources

Retell AI sources