Rosie vs Smith.ai
Both start at the same published price.
Both pages checked by August 19, 2026
- RosieAI only
- $0/mo
- Website Chat (add-on) plan
- AI answering service for US small businesses and home-services trades that answers calls 24/7, takes custom messages, books appointments and transfers callers to the owner's own team.
- Smith.aiAI + human backup
- $0/mo
- AI Receptionist — Free plan
- Smith.ai sells small and mid-sized businesses two products off one platform: an AI Receptionist that answers, qualifies and books 24/7 with escalation to its North America-based Live Agent Network, and a fully human Virtual Receptionist service, both billed per call rather than per minute.
The differences that matter
- Rosie is ai only; Smith.ai is ai + human backup. That is the real decision here, not the price.
- Smith.ai can put a human on the line; Rosie is bot-only.
Feature by feature
| Capability | Rosie | Smith.ai |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | unstated | Yes |
| Spanish | Yes | Yes |
| Human backup | No | Yes |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | Yes |
| Custom voice | unstated | Yes |
| API | unstated | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Rosie plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Professional | $49 per month | 250 min | — |
| Scale | $149 per month | 1000 min | — |
| Growth | $299 per month | 2000 min | — |
| Custom Plan | not published | — | — |
| Website Texting (add-on) | $50 per month | — | $1 per additional conversation |
| Website Chat (add-on) | Free with all plans | — | — |
Smith.ai plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| AI Receptionist — Free | $0 mo | 25 calls | 25 calls/mo ($3.00/call after that) |
| AI Receptionist — Pro (75 calls) | $150 /mo — $2.00/call (~2–3 calls/day) | 75 calls | $2.50 |
| AI Receptionist — Pro (150 calls) | $270/mo | 150 calls | $2.30 |
| AI Receptionist — Enterprise (300 calls) | $500 /mo — $1.67/call (~10 calls/day) | 300 calls | $2.17 |
| AI Receptionist — Enterprise (500 calls) | $800/mo | 500 calls | $2.10 |
| AI Receptionist — Enterprise (1,000+ calls) | Custom | — | Custom |
| Virtual Receptionist (human) — Starter | $300 / month | 30 calls | Overage: $11.50/call over 30 |
| Virtual Receptionist (human) — Basic | $810 / month | 90 calls | Overage: $10.50/call over 90 |
| Virtual Receptionist (human) — Pro | $2,100 / month | 300 calls | Overage: $8.50/call over 300 |
| Virtual Receptionist (human) — Enterprise | Custom | — | — |
Rosie sources
- Pricing page (plan cards, add-ons, FAQ, embedded schema.org offer data)heyrosie.com · read August 19, 2026
- AI Receptionist solution page (transfers, texting, Spanish, voices, recordings)heyrosie.com · read August 19, 2026
- Industries index (list of trades Rosie markets to)heyrosie.com · read August 19, 2026
- About pageheyrosie.com · read August 19, 2026
- Terms of Service (minute rounding, auto-upgrade on overage, 30-day subscription term, upgrade/downgrade timing, Rally Commerce, Inc. dba Rosie)heyrosie.com · read August 19, 2026
- Rosie Help Center indexheyrosie.com · read August 19, 2026
- Help Center: When will I be billed?heyrosie.com · read August 19, 2026
- Help Center: How do I cancel my account? (confirms minute overage charges on cancellation)heyrosie.com · read August 19, 2026
- Help Center: How to set up call transferring for Rosieheyrosie.com · read August 19, 2026
- Help Center: How to block spam calls to your Rosie numberheyrosie.com · read August 19, 2026
- Help Center: CRM Integrations (full CRM list, one-CRM limit, HubSpot-only recordings)heyrosie.com · read August 19, 2026
- Help Center: Scheduling Integrations (calendar list, coming-soon gaps)heyrosie.com · read August 19, 2026
- Help Center: Why can I only get a US phone number for my account?heyrosie.com · read August 19, 2026
- Shopify App Store listing (first-party marketplace: same $49/$149/$299 tiers, 7-day trial, developer address in Portland, OR)apps.shopify.com · read August 19, 2026
Smith.ai sources
- AI Receptionist plans & pricing (tiers, per-call rates, feature table, FAQ)smith.ai · read August 19, 2026
- Virtual Receptionist plans & pricing (tiers, overage, add-ons, FAQ)smith.ai · read August 19, 2026
- Pricing hub (AI-first vs human-first toggle, add-on price list, money-back guarantee, porting)smith.ai · read August 19, 2026
- AI Receptionist product page (capabilities, live agent network, integrations FAQ)smith.ai · read August 19, 2026
- All features listsmith.ai · read August 19, 2026
- Integrations directorysmith.ai · read August 19, 2026
- Sitemap — enumerates 147 /integrates-with/ integration pagessmith.ai · read August 19, 2026
- Why us / leadership — "we started out in Palo Alto, CA", fully remotesmith.ai · read August 19, 2026
- Privacy policy (entity name Smith.ai, Inc.; no address published)smith.ai · read August 19, 2026