Goodcall vs My AI Front Desk
Goodcall starts $33/mo cheaper than My AI Front Desk.
Both pages checked by August 19, 2026
- GoodcallAI only
- $66/mo
- Starter (annual) plan
- Agentic voice AI phone agents for local, multi-location and enterprise businesses, sold per agent per month with unlimited call minutes and a monthly cap on unique callers instead of per-minute billing.
- My AI Front DeskAI only
- $99/mo
- Business-in-a-Box plan
- Self-serve AI receptionist from AI Front Desk, Inc. (now branded 'Frontdesk') sold to generic small businesses and to agencies who resell it white-labeled, bundling inbound voice, web chat, two-way SMS, email drafting, an AI CRM and automation sequences into one credit-metered subscription.
The differences that matter
- My AI Front Desk offers a trial (Start 7-day free trial); Goodcall advertises none.
- My AI Front Desk documents Spanish-language calls; Goodcall does not say it does.
Feature by feature
| Capability | Goodcall | My AI Front Desk |
|---|---|---|
| Live transfer | Yes | Yes |
| Books appointments | Yes | Yes |
| Text follow-up | Yes | Yes |
| Outbound calls | unstated | Yes |
| Spanish | unstated | Yes |
| Human backup | No | No |
| Call recordings | Yes | Yes |
| Transcripts | Yes | Yes |
| Spam screening | Yes | Yes |
| Custom voice | unstated | Yes |
| API | unstated | Yes |
"unstated" means the vendor doesn't claim it in their own documentation. It is not the same as no — it means nobody will put it in writing.
Goodcall plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Starter (monthly) | $79 monthly per agent | — | *$0.50/customer after 100 |
| Starter (annual) | $66 monthly per agent(annual billing) | — | *$0.50/customer after 100 |
| Growth (monthly) | $129 monthly per agent | — | *$0.50/customer after 250 |
| Growth (annual) | $108 monthly per agent(annual billing) | — | *$0.50/customer after 250 |
| Scale (monthly) | $249 monthly per agent | — | *$0.50/customer after 500 |
| Scale (annual) | $208 monthly per agent(annual billing) | — | *$0.50/customer after 500 |
| Enterprise | not published | — | — |
My AI Front Desk plans
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Basic | $20 /mo or $16/mo billed annually | — | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Business-in-a-Box | $99 /mo or $79/mo billed annually | 200 min | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Partner / Enterprise | Custom | — | Voice (per minute) As low as 7 credits; Web Voicebot (per minute) As low as 7 credits; SMS, chatbot and form rates Custom. 1 credit = $0.01. |
Goodcall sources
- Pricing page (monthly and annual tiers, unique-customer definition, overage, FAQ on numbers, team members, Zapier)goodcall.com · read August 19, 2026
- How it Works (transfers, escalation, local numbers, conditional forwarding, Zapier)goodcall.com · read August 19, 2026
- About page (CallJoy/Google Area 120 origin, 50 US states, responsible-AI claims)goodcall.com · read August 19, 2026
- Goodcall Help Center indexhelp.goodcall.com · read August 19, 2026
- Help Center: Goodcall Plan and Pricing Update (1 Dec 2025 migration, $79 Starter, 15% annual)help.goodcall.com · read August 19, 2026
- Help Center: Can I Port My Phone Number to Goodcall (porting not supported)help.goodcall.com · read August 19, 2026
- Help Center: conditional call forwarding setuphelp.goodcall.com · read August 19, 2026
- Help Center: toll-free numbers not supportedhelp.goodcall.com · read August 19, 2026
- Help Center: availability is USA onlyhelp.goodcall.com · read August 19, 2026
- Help Center: Can I Try The Demo Free? (free Demo plan, no agent number)help.goodcall.com · read August 19, 2026
- Help Center: call recording notification (transferred calls not recorded, consent whisper not disableable)help.goodcall.com · read August 19, 2026
- Help Center: appointment skill (four handling options)help.goodcall.com · read August 19, 2026
- Help Center: Boulevard booking integrationhelp.goodcall.com · read August 19, 2026
- Help Center: message taking, transcripts, email/SMS deliveryhelp.goodcall.com · read August 19, 2026
- Help Center: partnerships and integrations (Yelp, Google, Zapier)help.goodcall.com · read August 19, 2026
- Terms of Service (refunds and cancellations)help.goodcall.com · read August 19, 2026
My AI Front Desk sources
- Pricing page (all three tiers, monthly/annual toggle, full feature comparison table, credit overage rate table, FAQ)myaifrontdesk.com · read August 19, 2026
- Help center indexmyaifrontdesk.com · read August 19, 2026
- Help center: Plans & Pricing (subscribe, upgrade with proration, cancel at end of period, pause, watermark removal, coupons)myaifrontdesk.com · read August 19, 2026
- Help center: Credits & Usage (free vs purchased credits, per-feature entitlements, auto-reload)myaifrontdesk.com · read August 19, 2026
- Help center: Call Transfer Workflows (cold/hot transfer, whisper handoff, backup numbers, blast calling, extensions, up to 100 scenarios)myaifrontdesk.com · read August 19, 2026
- Help center: Language Settings (40+ languages, tier gating, hang-up warning)myaifrontdesk.com · read August 19, 2026
- Help center: Advanced Settings (AI model choice, extension digits, voicemail, bulk transfers, call recording, spam blocking)myaifrontdesk.com · read August 19, 2026
- Help center: Calls & Logs (history, transcripts, recordings, voicemail logs, text logs)myaifrontdesk.com · read August 19, 2026
- Help center: Phone Numbers (provisioned number, call forwarding, non-US regulatory docs)myaifrontdesk.com · read August 19, 2026
- Help center: Integrations (Zapier, Google Calendar, webhooks, API workflows, Gmail, Shopify, AppFolio, HubSpot, GoHighLevel, Housecall Pro)myaifrontdesk.com · read August 19, 2026
- Help center: Voice (voice library, pronunciation guide, voice cloning)myaifrontdesk.com · read August 19, 2026
- White-label reseller page (wholesale purchase, own branding and pricing, Stripe rebilling, no published rates)myaifrontdesk.com · read August 19, 2026