My AI Front Desk
AI only
Self-serve AI receptionist from AI Front Desk, Inc. (now branded 'Frontdesk') sold to generic small businesses and to agencies who resell it white-labeled, bundling inbound voice, web chat, two-way SMS, email drafting, an AI CRM and automation sequences into one credit-metered subscription.
- Starts at
- $99/mo
- ≈ per call
- —
- ≈ per minute
- $0.49
- Contract
- month-to-month
Published plans
Copied verbatim from their pricing page, not from a review site. Anything they don't print, we leave blank.
| Plan | Published price | Includes | Over that |
|---|---|---|---|
| Basic | $20 /mo or $16/mo billed annually | — | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Business-in-a-Box | $99 /mo or $79/mo billed annually | 200 min | Voice (per minute) 25 credits; SMS (per message) 4 credits; Chatbot (per conversation) 5 credits; Form Submission (per lead) 4 credits; Web Voicebot (per minute) 25 credits. 1 credit = $0.01. Auto-reload: $10 for 1,000 credits. Never expire. |
| Partner / Enterprise | Custom | — | Voice (per minute) As low as 7 credits; Web Voicebot (per minute) As low as 7 credits; SMS, chatbot and form rates Custom. 1 credit = $0.01. |
Careful with the headline price. Basic ships no voice minutes, so it doesn't answer calls. The cheapest plan that actually picks up the phone is Business-in-a-Box at $99/mo.
- Free trial: Start 7-day free trial
What it can do
| Capability | My AI Front Desk |
|---|---|
| Live transfer | Yes |
| Books appointments | Yes |
| Text follow-up | Yes |
| Outbound calls | Yes |
| Spanish | Yes |
| Human backup | No |
| Call recordings | Yes |
| Transcripts | Yes |
| Spam screening | Yes |
| Custom voice | Yes |
| API | Yes |
Integrates with HubSpot, GoHighLevel, AppFolio, Housecall Pro, Shopify, Zapier. Books into Google Calendar.
Worth knowing before you sign
- · The $20 Basic plan includes zero voice minutes and, in the vendor's own words, 'does not answer calls' — the real entry price for phone answering is $99/mo ($79/mo billed annually).
- · Voice overage is expensive relative to the included bundle: 25 credits/minute at $0.01/credit is $0.25 per minute, so the 200 included minutes on the $99 plan are worth about $50 and a 400-minute month costs roughly $149.
- · No minute rounding or billing increment is published; the help center describes credits as 'used per call' in one place and per minute in the rate table, without stating how partial minutes are rounded.
- · Outbound calling on Business-in-a-Box is capped at 20 calls per day, described as 'a hard daily cap'.
- · Multilingual is gated by tier: the dashboard shows 'You can't select multiple languages in this tier. Click here to upgrade.' The language selector is also labelled BETA.
- · The vendor warns against its own multilingual mode: 'Our data indicates that 90% of callers hang up when they hear the initial language selection prompt.'
- · Log retention is short on published plans: last 20 logs on Basic, last 200 on Business-in-a-Box; longer retention is Enterprise-only.
- · API access is Partner/Enterprise only; Basic and Business get Zapier and webhooks instead.
- · Knowledge base is capped at 2 pages on Basic and 20 pages on Business-in-a-Box.
- · Frontdesk provisions its own number and you forward your existing line to it. Porting an existing number is not documented; non-US numbers need regulatory document approval before provisioning.
- · SMS may carry a Frontdesk watermark: billing settings offer a paid 'Remove Watermark' checkout for outgoing texts.
- · Included allowances reset monthly and unused overage credits expire monthly; only separately purchased credits never expire.
- · White-label/reseller wholesale rates are not published — the partner page says 'Purchase at wholesale' and 'as you scale, our wholesale rates improve' with no numbers, and requires an application.
- · The pricing page hosts a competitor price comparison written by the vendor; those third-party figures are not verified here.
Common questions
- How much does My AI Front Desk cost?
- My AI Front Desk's cheapest published plan is the Business-in-a-Box plan at $99/mo. Checked August 19, 2026.
- Does My AI Front Desk transfer calls to a real person?
- Yes — My AI Front Desk documents live transfer to a human.
- Is there a free trial?
- Yes: Start 7-day free trial.
My AI Front Desk alternatives
Full My AI Front Desk alternatives breakdown →Head to head
Where these My AI Front Desk numbers came from
- Pricing page (all three tiers, monthly/annual toggle, full feature comparison table, credit overage rate table, FAQ)myaifrontdesk.com · read August 19, 2026
- Help center indexmyaifrontdesk.com · read August 19, 2026
- Help center: Plans & Pricing (subscribe, upgrade with proration, cancel at end of period, pause, watermark removal, coupons)myaifrontdesk.com · read August 19, 2026
- Help center: Credits & Usage (free vs purchased credits, per-feature entitlements, auto-reload)myaifrontdesk.com · read August 19, 2026
- Help center: Call Transfer Workflows (cold/hot transfer, whisper handoff, backup numbers, blast calling, extensions, up to 100 scenarios)myaifrontdesk.com · read August 19, 2026
- Help center: Language Settings (40+ languages, tier gating, hang-up warning)myaifrontdesk.com · read August 19, 2026
- Help center: Advanced Settings (AI model choice, extension digits, voicemail, bulk transfers, call recording, spam blocking)myaifrontdesk.com · read August 19, 2026
- Help center: Calls & Logs (history, transcripts, recordings, voicemail logs, text logs)myaifrontdesk.com · read August 19, 2026
- Help center: Phone Numbers (provisioned number, call forwarding, non-US regulatory docs)myaifrontdesk.com · read August 19, 2026
- Help center: Integrations (Zapier, Google Calendar, webhooks, API workflows, Gmail, Shopify, AppFolio, HubSpot, GoHighLevel, Housecall Pro)myaifrontdesk.com · read August 19, 2026
- Help center: Voice (voice library, pronunciation guide, voice cloning)myaifrontdesk.com · read August 19, 2026
- White-label reseller page (wholesale purchase, own branding and pricing, Stripe rebilling, no published rates)myaifrontdesk.com · read August 19, 2026
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